System| Enhanced Logging and Audit Trails for Improved Tracking and Self-Support

Summary:

Improve logging, audit trails, and user prompts for critical actions within jobs, invoices, and recurring job profiles to enhance transparency, tracking, and self-support capabilities.

Improvements:

  1. Job and Invoice History:

    • Record all invoice date changes, not just those from job date changes.

    • Update history message format for clarity: "Updated invoice date from XX Month, Year to XX Month, Year because the job's due date changed from XX Month, Year to XX Month, Year."

    • Log Invoice Date instead of Invoice Due Date for better clarity.

  2. Comprehensive Audit Trails:

    • Log changes for the following areas:

      • Form actions

      • User changes

      • Resource changes

      • Job Type Templates changes

      • Settings changes

      • Form builder changes

      • Contact changes

      • Integration profiles

    • Provide detailed tracking of modifications to assist in troubleshooting and self-support.

  3. Recurring Job Profiles:

    • Add a prompt when deleting recurring job profiles in the scheduler to ensure user awareness and prevent accidental deletions.

    • Include deleted recurring profiles in the deleted jobs section for recovery purposes.

Benefits:

  • Increased Transparency: Clear and comprehensive logging of changes across multiple areas.

  • Better Tracking: Enhanced ability to track and compare changes.

  • Enhanced Usability: Simplified and more understandable history logs for users, aiding in self-support and troubleshooting.

  • Improved User Awareness: Prompts for critical actions to prevent accidental deletions and enhance data recovery capabilities.

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

💡 Feature Request

Tags

Usability

Date

About 2 years ago

Author

Prue Wernicke

Subscribe to post

Get notified by email when there are changes.